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Frequently Asked Questions

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What is TechNova and how does it work?

TechNova is an intelligent automation platform that lets you build no-code workflows to connect your favorite apps and automate repetitive tasks. You create triggers and actions visually, and our AI can even suggest optimizations. No coding knowledge required.

How is TechNova different from other automation tools?

TechNova combines a visual workflow builder with AI-powered recommendations and advanced analytics. We offer 500+ native integrations, enterprise-grade security (SOC 2 Type II), and a truly intuitive interface that teams adopt instantly.

How does the free trial work?

You get full access to all Professional plan features for 14 days, completely free. No credit card is required to start. You can build unlimited workflows, test integrations, and explore analytics. At the end of the trial, you can choose a plan or your account will revert to our free Starter tier.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. There are no hidden fees or long-term contracts.

Do you offer discounts for nonprofits or startups?

Absolutely. We offer a 30% discount for registered nonprofits and early-stage startups (under $1M in funding). Contact our sales team at sales@technova.ai to apply.

Is my data secure with TechNova?

Security is our top priority. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our platform is SOC 2 Type II certified, and we offer SSO, MFA, and role-based access controls. Visit our Privacy Policy for more details.

Where is my data stored?

Data is stored on AWS servers in the United States, with options for EU data residency on Enterprise plans. We comply with GDPR and CCPA regulations.

How many integrations does TechNova support?

We currently offer 500+ native integrations with popular tools like Slack, Google Workspace, Salesforce, HubSpot, Jira, and many more. You can also connect any REST API using our custom HTTP module.

Can I build custom integrations?

Yes. Our open API and webhook modules allow you to connect virtually any service. Developers can also publish custom connectors on our marketplace. See our API documentation for details.

How do I reset my password?

Go to the login page and click "Forgot Password." Enter your email address, and we'll send you a reset link. If you don't receive it within a few minutes, check your spam folder or contact support.

Can multiple team members use the same account?

Yes, all paid plans support team collaboration. You can invite members with role-based permissions (Admin, Editor, Viewer). Each team member gets their own login credentials and personalized settings.

Does TechNova offer a mobile app?

Yes, we have fully-featured iOS and Android apps. You can monitor workflows, receive notifications, and even build simple automations right from your phone.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and ACH bank transfers for annual plans. Enterprise customers can request invoicing.

Still have questions?

Our support team is available 24/7 to help you get the most out of TechNova.

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